Program Management Case Study

Learn how TCG Consulting built an outsourced travel management program for a global professional services company that provides integrated strategies for technological, environmental and engineering companies.

Case Study Overview

This company’s senior procurement team with sponsorship from CPO and CFO saw the optimization of travel, meetings, payment and expense (TMPE) as a high priority opportunity to drive cost takeout and develop a company- centric program. With TMPE being partially managed with perceived service gaps with only 36% of spend driven through the designated agency. One of our partners, Concur is deployed as their preferred OBT platform, yet company policy allowed for open booking. The company saw an opportunity to maximize savings and drive a higher NPS.

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