Agency, CTD, and Operational Delivery

From our first engagement in 1994 in Angola, TCG has developed broad experience over our 25 year history in understanding the unique needs of each company we serve and how we enable to delivery of their program. With market forces disrupting traditional delivery models, TCG is able to provide depth of knowledge and understanding for content, booking, security, reporting and optional agency and non-agency delivery models.


Successful client engagements


Global markets


Average delivered ROI

Enabling Design Across Travel, Meetings, Payment & Expense

At the early stages of leveraging, most programs initiate their plan through agency and operational consolidation. Once achieved, the path to maurity begins. TCG has helped many programs move beyond this phase through our innovative TCO-TMPE® Platform. Provided as a sustainable, scalable and incremental aporoach to spend leveraging, we also see an 18% increase in NPS within 12 months. Our consultants have been through these phases to ensure the delivery of our promised results.

TCG's Strategic Bid Analyzer (SBA)

TCG’s proprietary technology enables a simplified, yet comprehensive view into each suppliers (agency, GDS, OBT) bid. By combining TCG’s proprietary templates and client tested analytical processes, we provide a comprehensive comparison of pricing, technology and operations. The SBA provides a detailed report offering a comparison of each price point and tests by individual location and line item. It guarantees each offer is compared equally while highlighting service shortcomings unique to a supplier in a specific area or location.

Our Program Design Services

With deep domain expertise in areas of strategy, sourcing, implementation and management, our leadership team is actively engaged in developing and delivering your project.

Organizational Structure

Once you develop a program strategy, it’s time to determine who will perform tasks, how the plan will be assigned, and which stakeholders need to help support the program. Our team will assess your current organizational structure and create flowcharts and strategic processes to create a center of excellence within your company.


We work with stakeholders to create your T&E policies or refine the ones you have in place to ensure standardization. Depending on your maturity level and requirements, our team will focus on country or regional policies or expand to a global marketplace and ensure effective and holistic adoption of company regulations.


Our team will develop processes for everything from requests, sourcing, planning and suppliers. Our experts will also guide your payment and reconciliation plans around meeting expense, and work to ensure an optimal meetings program.

Supply Base & Technology

We help with all your outsource and manage contracting process, or managing logistical planning, or find the end-to-end solution you need. Our team also works to find the right technology based on your requirements, and manage the implementation and customization process if needed.

Industries we serve

  • Private Equity
  • Construction
  • Banking & Financial
  • Food & Beverage
  • Manufacturing
  • Pharma / Health
  • Bio & Life Sciences
  • Professional Services / Legal
  • Aerospace
  • Chemical
  • CPG
  • Hospitality
  • Oil / Gas / Energy/ Field Services
  • Retail
  • Technology
  • Telecommunications
  • Automotive
  • Defense
  • Entertainment / Media
  • Higher Ed
  • Insurance
  • Logistics
  • Not For Profit
  • Government

Ready to design a strategic program for your company?